Automation, CRM & Data

WhatsApp and SMS Marketing

Reach customers where they already read every message.

Why it matters

In India, WhatsApp is where customers already talk. Replying in seconds can decide the sale.

Overview

What is WhatsApp & SMS?

We set up compliant WhatsApp and SMS journeys for promotions, reminders, orders and support, with high open rates and quick replies.

You get one accountable team, clear reporting and a plan that connects with your other channels. WhatsApp & SMS works best alongside the services listed below.

Best for

Businesses in India that sell, book or support customers through chat.

What we track

Delivery and read rateReply rateConversions from messages
What's included

Everything in WhatsApp & SMS.

01

WhatsApp Business API setup

Official, verified setup for your number.

02

Opt-in broadcast campaigns

Offers and updates sent only to people who agreed.

03

Chatbots and quick replies

Answer FAQs, capture leads and book appointments.

04

Order, reminder and cart messages

Transactional flows that reduce drop-off.

05

DLT-compliant SMS

Registered sender IDs and approved templates.

06

Click-to-WhatsApp ads

Turn ad clicks into live conversations.

How it works

From first call to real results.

Step 1

Set up the official account

We help you apply for the WhatsApp Business API through an approved provider and prepare message templates.

Step 2

Design the conversations

Menus, quick replies and hand-off rules so bots help and humans take over at the right moment.

Step 3

Campaigns and reminders

Order updates, appointment reminders and consented broadcasts.

Step 4

Measure

Delivery, replies and conversions tracked inside your CRM.

What you get

Tangible deliverables.

WhatsApp Business API onboarding support
Approved message templates
Chatbot and quick-reply flows
Click-to-WhatsApp ads support
SMS for alerts and OTP
Delivery and response report
Is it right for you?

An honest fit check.

Good fit if…

  • Your customers prefer to message
  • You want faster follow-up on leads
  • You send order or booking updates

Probably not yet if…

  • You plan to message people who did not opt in
  • You have no one to answer chats
  • You expect unlimited free broadcasts (platform charges apply)
Tools and platforms

What we work with.

WhatsApp Business PlatformInteraktWATIGupshupMSG91Meta Ads Manager
FAQ

WhatsApp & SMS questions.

Only to customers who have opted in, and through the official WhatsApp Business Platform. We never use unofficial tools that risk your number.

SMS must follow TRAI DLT rules, including registered sender IDs and approved templates. We handle the registrations with you.

Yes, for FAQs, lead capture, bookings and order updates.

Yes. Messaging providers and WhatsApp charge for conversations and templates. We explain the current costs before you start, separate from our fee.

Works well with

Related services.

Let's talk

Ready to engineer your growth?

Tell us where you are and where you want to be. We'll come back with a clear plan within 24 hours.